Privacy Policy

When you submit a quote request, application, or contact form on https://airdrie.thehandymannetwork.ca, we collect the information you provide directly to us. This may include:

• Your name, email address, and phone number
• Your postal code, city, and province
• The services you're interested in and a description of your project
• Any photos you choose to upload (for example, a picture of a repair)
• Information submitted through our subcontractor / careers application form

We also automatically collect limited technical information when you visit our site, such as your browser type, device type, and the pages you visit. This helps us understand how the site is used and improve its performance.

We use the information we collect to:

• Respond to your quote request and schedule service
• Contact you about your project or inquiry
• Process subcontractor and employment applications
• Improve our website, services, and customer experience
• Measure the effectiveness of our advertising (for example, Google Ads conversion tracking)

We do not sell your personal information to third parties.

Our site uses cookies and similar technologies to operate properly and to understand traffic. We use Google Ads and Google Analytics tags that may set cookies on your device. These tools help us measure ad performance and site usage. You can control or disable cookies through your browser settings, but some features of the site may not function properly if you do.

We share your information only as necessary to operate our business:

• With our customer relationship management (CRM) provider to manage your inquiry and schedule service
• With Google to measure advertising performance (for example, conversion tracking and enhanced conversions)
• With qualified tradespeople and subcontractors as needed to complete your project
• When required by law or to protect our rights, property, or safety

We do not sell or rent your personal information for marketing purposes.

We retain the information you submit for as long as needed to respond to your inquiry, provide services, and meet legal or accounting requirements. You may request deletion of your information at any time by contacting us.

You have the right to access, correct, or request deletion of the personal information we hold about you. You may also opt out of marketing communications at any time. To exercise any of these rights, contact us using the details below.

Under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you may file a complaint with the Privacy Commissioner of Canada if you believe we have not handled your information appropriately.

Our website may contain links to third-party websites (for example, our other Handyman Network locations in Calgary and Okotoks). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

The Handyman Network – Airdrie
Phone: 587-330-2344